Customer Testimonials

Testimonials

Happy Chem-Dry Customer

Dear Chem-Dry of East Tennessee:

We are very satisfied with your work as usual. You do good work and we will call you again. We enjoyed talking with your tech. Thank you!

-Larry and Judy TN

Dear Chem-Dry of East Tennessee:

The guys (David) and I can't recall the other ones' name, (sorry), but they both did a wonderful job on my carpet and area rug. I was very pleased and they arrived promptly and worked hard to achieve exactly what I needed them to do. I had a lot of spots that are completely gone!! Thank You Chem-Dry for a job well done, and I would recommend your company to others. Have used your business before, and will indeed use it again next year!!

-Pat L. TN

Dear Chem-Dry of East Tennessee:

The technicians were on time, pleasant, knowledgeable and willing and patient to answer questions. Last, but certainly not least, my carpets are finally CLEAN. Thank you!

-Barbara M. TN

Dear Chem-Dry of East Tennessee:

The carpet looked great. You've refurbished an old dirty carpet to one that I'm not afraid for my friends to see. I would recommend them to any and all of my friends.

-Diane H. TN

Dear Chem-Dry of East Tennessee:

Thank you ChemDry, my carpet looks beautiful. I will highly recommend your company to my family and friends. Friendly, prompt and great results!

-Donna H. TN

Dear Chem-Dry of East Tennessee:

Big Orange Chem-Dry arrived on time, were neat but and polite, worked quickly, and cleaned the carpeting very well. All this at a price I felt was fair. I have used them before and will again.

-Kay G. TN

Dear Chem-Dry of East Tennessee:

My Chem-Dry experience was exceptional as always. Very professional, courteous, friendly, and helpful.

-Kathy K. TN

Dear Chem-Dry of East Tennessee:

I have used this service several times over several years, to clean carpets, oriental rugs, and upholstery. They do a terrific job, are always courteous and professional, and work hard to provide a quality service. I am allergic to both kinds of dust mites and their work makes a tremendous difference on my ability to breathe. Highly recommended. Thanks again for the good service!

-Carol W. TN

Dear Chem-Dry of East Tennessee:

Again, brother Steve and I want to thank you for the wonderful job cleaning our carpet. I was amazed at how clean you got the carpet in our rental home that we are trying to sell. I have attempted to get on the Google site to give you a raving review and five stars but I can’t seem to do it. Thx again.

-Mary C. TN

Dear Chem-Dry of East Tennessee:

How lucky I was to have you clean my carpets. They turned out beautiful and I was so very thankful you fit me into a cancellation spot. I would recommend you to anyone and I will definitely have you back for more cleaning. I especially loved when I found David having a heart to heart chat with my dog about not peeing on the rug...That was precious. So far so good! Thank you all so much.

-Debra Tennessee

Dear Chem-Dry of East Tennessee:

I have used the services of Big Orange Chem-Dry twice. Their customer phone service is much appreciated and the actual cleaning service is better than any I have had in the past: thorough, knowledgeable and patient.

-Barbara Marshall Tennessee

Dear Chem-Dry of East Tennessee:

They do excellent work! David removed a stain that kept coming back after another company was unable to get rid of it. And that was with their standard cleaning solution. They also cleaned up pet stains and odor from our living room carpet (geriatric dog). Highly recommend!

-Consuelo Heath Tennessee

Dear Chem-Dry of East Tennessee:

Debbie and Dave are great to work with. They are very professional and knowledgeable about their craft. I had to change my appointment several times due to work conflicts, and Debbie was very patient with me and worked with me to find a time that worked for us both. I highly recommend working with them.

-William Mattern Tennessee

Dear Chem-Dry of East Tennessee:

We just wanted to thank you again for the wonderful work David performed. We really didn't think some of the water damaged could be fixed. It is amazing! We really appreciate both of you. Two of the neighbors have already called so we will see if our good news brings you more neighborhood business.

-Judith Ireland Tennessee

Dear Chem-Dry of East Tennessee:

I’m incredibly pleased with how my carpet looks! I am sold on Chem Dry and will definitely use them again.

-Rebecca Deering Tennessee

Dear Chem-Dry of East Tennessee:

First contact was Debbie. She was so nice in explaining the cleaning process and making my appointment to fit my schedule. David and his assistant (sorry, I forgot his name) came in the house and immediately started cleaning my carpet. David worked diligently on the rooms while his assistant concentrated on my stairs. They both did a great job and were very professional. Great Job!! I will definitely have Chem-Dry come back in a few years to clean again. Thanks Chem-Dry!

-Royce Jackson Tennessee

Dear Chem-Dry of East Tennessee:

We had Chem-Dry of East Tennessee come and clean our downstairs carpet including the stairs. They were pretty dirty since it had been a long time since we had them cleaned. They were great to deal with when I called. Very friendly and professional, gave me an estimate based on my estimated sizes of the spaces. They came on time and did everything I asked. They even cleaned the upstairs throw rug for me. The carpet looks amazing. Thank you!

-Lisa Keever Tennessee

Dear Chem-Dry of East Tennessee:

I was almost certain that I had carpet in a rental unit that would have to be replaced entirely. Chem-Dry of East TN saved us hundreds of dollars! They were able to make it look nearly new. Their customer service is both professional and extremely personal. Would highly recommend their services.

-Kristi Mathews Tennessee

Dear Chem-Dry of East Tennessee:

I am fabulously happy with the service from Chem-Dry. My microfiber couch and loveseat were cleaned beyond my expectations. The serviceman was knowledgeable and helpful in getting my furniture to gleam! Very Satisfied customer!

-Kim Burroughs Tennessee

Dear Chem-Dry of East Tennessee:

David did a great job! The house feels so much cleaner since he's been here!

-Yvonne Pornell Tennessee

Dear Chem-Dry of East Tennessee:

Chem-Dry of East Tennessee is friendly and professional. They wasted no time getting started on a very thorough cleaning of our carpets.

-Jeanne Vagle Tennessee

Dear Chem-Dry of East Tennessee:

We couldn't be more pleased with your professional service. The arranging of your service went smoothly, owner was prompt, professional, performed a thorough cleaning job with additional sanitization process, and carpet dried very quickly. This is our 2nd time to utilize East Tennessee Chem-Dry and we are 100% satisfied again with the job they did for us. We will definitely use them again in the future.

-Alice Kline Tennessee

Dear Chem-Dry of East Tennessee:

I contacted Big Orange for a few cleaning projects in our home. The technician kept me informed of arrival time, was very pleasant and aware of concern for new wood floors. Absolutely stunned how well the area rug and love seat look. They are not new but now LOOK new! I also asked for outdoor patio cushions to be cleaned but service person showed me the wear on them and suggested that replacement was in order. My guess is that not everyone would have made that recommendation. Thank you for the great work. You are now our go-to service for any cleaning we can't handle.

-Diane Brown Loudon, TN

Dear Chem-Dry of East Tennessee:

My wife and I are very pleased with the job that you did. I do not have a facebook account but will ask my wife to like your page. David arrived on time, gave me a very reasonable estimate and did an outstanding job on our carpet including 13 difficult to clean stairs. I am embarrassed to say that the carpet had not been cleaned since it was installed at least 15 years ago. The carpet now appears new. We are very pleased with the professionalism of your company and will definitely use again and recommend to others. Thank you.

-Bob Booher Tennessee

Dear Chem-Dry of East Tennessee:

The service was great. I had a lot of urine stains on carpets and they are all gone and all smell has been eliminated. They also cleaned and sealed the grout in my tile. They took an area rug that was very stained home to work on it. Very personable and professional. I would highly recommend them. My floors, tile and carpet look and smell wonderful.

-Marilyn Sollenberger Tennessee

Dear Chem-Dry of East Tennessee:

I am most pleased with my service and friendliness of ChemDry. I am not on any social media, but if I were, you would get rave reviews. Thanks for all you do.

-Kathy Kalisek Tennessee

Dear Chem-Dry of East Tennessee:

On time service; thorough removal of blood stains; saved replacing wall to wall carpet! Thanks Chem-Dry!

-Timothy Crawford Tennessee

Dear Chem-Dry of East Tennessee:

"I contacted a few other companies that could not come out immediately. Had an accident that could not be cleaned by hand. Chem-Dry did an excellent job! Carpet brand new again. Great customer service!"

-Victoria Ruiz Maryville, TN

Dear Chem-Dry of East Tennessee:

I have used Chem-Dry with David and Debbie for 5 years. Their work has always been excellent. Thus I highly recommend them.

-Jean TN

Dear Chem-Dry of East Tennessee:

The work was outstanding and we already discussed cleaning tile and carpet next year. The red velvet chair (that the cat had sat on while he chewed on his leg and bled) came out perfectly clean! I won't hesitate to sing your praises everywhere I go.

-Judy I. TN

Dear Chem-Dry of East Tennessee:

We are extremely pleased with Chem-Dry. We had a hard to remove WD-40 oil spot on our carpet and Chem-Dry got it clean

-Lois S. TN

Dear Chem-Dry of East Tennessee:

"I experienced great service (easy/quick to contact and make an appointment), great timing (fit around my schedule and were quick and efficient with the job), and great quality... we've used Chem-Dry of East TN for a few years now for carpet cleaning and have been very pleased with the results!! I highly recommend them to anyone!"

-Crystal C. TN

Dear Chem-Dry of East Tennessee:

"We are thrilled with the knowledgeable service of Chem-Dry of East TN. They were prompt and did an excellent job of cleaning our carpet. We will recommend them to all our friends!"

-Penny P. TN

Dear Chem-Dry of East Tennessee:

"I have used Chem Dry of East Tennessee for many years. They are responsible. honest and always have done an excellent job of cleaning my carpet. Friendly people who work hard to go a good job! Highly reccommend."

-Janice U. TN

Dear Chem-Dry of East Tennessee:

"I was very pleased with the results from having my carpets cleaned. The person cleaning for me was very professional and did a very good job cleaning my home. Thank you"

-Barbara TN

Dear Chem-Dry of East Tennessee:

"Second time we have used these folks and they do an excellent job!!! Arrive on time as promised and very professional. Will definitely be using them a third time!!"

-Rebecca L. TN

Dear Chem-Dry of East Tennessee:

"...We are very pleased with the furniture you cleaned for us. You were on time, very professional and took care not to damage our hardwood floors. I certainly will tell our friends and neighbors of your service. Thank you"

-Marelyn & Jim T. TN

Dear Chem-Dry of East Tennessee:

"Definitely will use your services again the future. Thank you."

-Belinda P. TN

Dear Chem-Dry of East Tennessee:

"Chem-Dry has cleaned our carpet for 18 years. The carpet is white . They have done routine cleaning and have been able to successfully remove difficult staiins such as red wine and coffee spills. I am sure they would do a GOOD job for you."

-Ora A. Maryville, TN

Dear Chem-Dry of East Tennessee:

I heard about your quality cleaning service from my employer. I was in much need of a good carpet cleaning and had no clue whom to use. I called the very same day I learned about your excellent work. I made an appt. and was given a day , only three days of waiting time, AMAZING!. Was told someone would be here between 1pm-2pm. Everything happened right on time as I had been told. My expectations were well beyond what I could have wanted. Chem-Dry of East TN will be my only cleaning services. I called a co. just looking in YB and was given and appt in 3wks and to expect someone 1-4pm. Just a bit of info to compare to Chem-Dry of East TN. Of course, I did not use that co.

-Debbie G. Maryville, TN

Dear Chem-Dry of East Tennessee:

"David did a great job cleaning our carpets - they are as white as they were 11 months ago when we moved in! He was also very patient and informative to answer all of my questions. We would definitely recommend and use your services again!"

-Leigh Anne W. Maryville, TN

Dear Chem-Dry of East Tennessee:

"David got up all of the red candle wax stain my son spilled on my carpet. Thank you Chem-Dry!"

-Carolyn M. Maryville, TN

Dear Chem-Dry of East Tennessee:

"Zach did a wonderful job on the carpet."

-Rowena H. Maryville, TN

Dear Chem-Dry of East Tennessee:

"Wonderful job! Zach (technician) was so friendly and polite, I will recommend you to everyone!"

-Joann R. Maryville, TN

Dear Chem-Dry of East Tennessee:

"Glenda said they thought their whole kitchen looked brighter, not just the floor. She and her husband could not believe the whole floor came out as nice as the part that had been covered up and not used. Very thrilled with the tile cleaning and sealing."

-Anonymous Maryville, TN

Dear Chem-Dry of East Tennessee:

I was very satisfied with Chem-Dry. The young man Josh was very courteous, came in and went right to work. My carpets look great again! I would use Chem-dry again and recommend them.

-Rose TN

Dear Chem-Dry of East Tennessee:

This is the 2nd time we had you clean our carpet and both times we have been pleased with the job. Your employees are friendly and do a wonderful job. I would highly recommend your business.

-Pat TN

Dear Chem-Dry of East Tennessee:

The service was fantastic and I will definitely use this company again and again.

-Tina H. TN

Dear Chem-Dry of East Tennessee:

I have always been very happy with your service and this last cleaning was no exception. Thank you.

-Ann Lohmann TN

Dear Chem-Dry of East Tennessee:

I have used Chem-dry for several years and have always had exceptional service. They are always on time and very professional. I would certainly recommend their services.

-Sarah D. TN

Dear Chem-Dry of East Tennessee:

Thank you all for the wonderful job that was done! We appreciate it so much! The service was great and not a mess was there, after your man was here.

-Dennis M. TN

Dear Chem-Dry of East Tennessee:

Thank you for the great service; our carpets look really good. We also appreciate that you were on time as well as giving us the cost before service was performed.

-Robert & Barbara F. TN

Dear Chem-Dry of East Tennessee:

Thanks, for the great job cleaning the carpet. Wouldn't use anyone else.

-Pat. S. TN

Dear Chem-Dry of East Tennessee:

I am satisfied with all cleaning done by Chem Dry of East Tennessee. I have retained your service three times within the past year until all rooms with carpet were cleaned. This house is full of it, approximately 3000, square feet. Thank you, for being prompt, reasonably priced, and friendly on each visit.

-Kay W. TN

Dear Chem-Dry of East Tennessee:

David, thank you and Joshua for a bang up job. The area rugs look brand new. I will be contracting you soon to do my leather couch.

-Mary A. TN

Dear Chem-Dry of East Tennessee:

We have used Chem-Dry East TN since our relocation here, about 13 years. David has always been the lead on our cleanings and given us good advice and service. We now have an elderly parent living with us and we recently had to have some badly soiled areas of carpet cleaned as a result. The parent was present during the cleaning and was very embarrassed. David handled this with empathy, professionalism and expertise and the stain was fully removed. Some weeks later, our fall cleaning was due. Coincidently we had another such stained area to clean. I mentioned it during scheduling of our routine cleaning and, as always, all was handled professionally and completely the day of. Also, David takes the time to visit with us while he is here. We appreciate that. Thanks Chem-Dry!

-Cassie S. Greenback, TN

Dear Chem-Dry of East Tennessee:

Debbie, we were pleased with how good the grout looked when the guys finished. We plan to have the sun room done, too! Thank you.

-Barbie F. TN

Dear Chem-Dry of East Tennessee:

We as always received excellent service from chem-dry and David always does a good job on carpet that needs replacing badly. Our home seems so much cleaner and we've had grandchildren born and we are needed frequently to help with them. Again thank you for the excellent service! See you in about a year!

-Mike & Carol R. TN

Dear Chem-Dry of East Tennessee:

Excellent job, as usual. I have been using you folks for the last few years, in the spring and in the fall. It keeps my carpet looking like new, (not easy with 2 cats), and best of all makes me look like a super clean homemaker! Thank you and see you in the spring!!!

-Glenda G. TN

Dear Chem-Dry of East Tennessee:

Fantastic job! Thank you, David. The house looks and smells so nice after the thorough cleaning. I will try my best to not let it get ahead of me like that again. We love our doggies but they make life difficult at times. I have your # on my bulletin board. Merry Christmas to you and your family!

-Ann & Henry TN

Dear Chem-Dry of East Tennessee:

CHEM-DRY is the BEST! We have used them to clean our White carpet for years and it still looks like new. They can work magic with stubborn stains. We appreciate their prompt and personal service.

-June & Ora A TN

Dear Chem-Dry of East Tennessee:

Our rug looks great very good job!

-Charles TN

Dear Chem-Dry of East Tennessee:

Great results and experience with our recent carpet cleaning and tile cleaning. As always, David and "crew" were prompt, professional, and thorough. I will continue to use Chem Dry of Blount County in the future when in need of these services. Particularly, the tile cleaning restored 20 year old tile grout to look much like it did new. Thanks!!

-Nancy TN

Dear Chem-Dry of East Tennessee:

Thank you for following up regarding our carpet cleaning. We have always been pleased with Chem Dry's service. In fact, this time the carpet looked better than we can ever remember, even when we moved into the house in February of 2002! Thank you again for excellent service.

-Martin & Loretta B. TN

Dear Chem-Dry of East Tennessee:

I recently used Chem-Dry of East Tennessee to clean my carpet and clean & reseal my tile floor. They did an excellent job! They were prompt, courteous and very efficient. Most importantly they were honest! When my tile floor was finished it looked brand new again and I told the owner that I would call him again next year to come and clean & reseal my floor. He told me “no that my clean floor should be good for 2 years.” I so appreciated the honesty as he could very easily have told me that I would need it cleaned & resealed every year. I would highly recommend them to anyone who needs their carpet and tile floors cleaned. As a matter of fact I have already referred them to a friend! Thanks so much for the wonderful job!

-Laura L. TN

Dear Chem-Dry of East Tennessee:

Just before I read your E-mail I was thinking I should call and tell you how good our 13 year old light color Berber carpet looks after David's visit last week. We had moved one of the couches in the great room and discovered just how dirty our carpet really was. We are more than pleased with the results from David's cleaning; I was expecting to need new carpet in the great room and adjacent areas. New carpet is no longer on our agenda. Thanks again for the good job and thanks for being so friendly and trustworthy to our family for more than 10 years.

-Mary & Lynn T. TN

Dear Chem-Dry of East Tennessee:

I am very pleased with my cleaned carpet. Stains gone, and the house looks almost new.

-Kay TN

Dear Chem-Dry of East Tennessee:

I would like to thank you and the personnel at Chem-Dry for taking care of our carpet cleaning needs. The technician was punctual, efficient, and polite. Our carpets look great! Thank you again.

-Tony C. TN

Dear Chem-Dry of East Tennessee:

David always does a great job. Rugs always look great. We've used Chem-Dry for years and have always been pleased with the service. Thank you.

-Courtney TN

Dear Chem-Dry of East Tennessee:

Hello We really appreciate your service with the upholstery on our sofas and the tile. The grout hasn’t looked so good in awhile. We will use your services again.

-Larry & Judy A. TN

Dear Chem-Dry of East Tennessee:

I have used this service for years and am quite pleased at their work and professional attitude.

-Carl M. TN

Dear Chem-Dry of East Tennessee:

This is overdue. I wanted to thank you folks so much for the great job you did on the carpets and pews at our church. I received your note in the mail and posted it on our bulletin board at church. I have no hesitation recommending your service to anyone.

-Bruce G. TN

Dear Chem-Dry of East Tennessee:

Great work, I love this company they do a fantastic job, our carpet looks like new Thank you

-Sally V. TN

Dear Chem-Dry of East Tennessee:

Wonderful job!!! And now you know why I keep returning to you folks twice a year! I appreciate you being "on time" and a thorough job. Good for you, see you in the fall.

-Glenda G TN

Dear Chem-Dry of East Tennessee:

Thank you David and Debbie, great job on the carpet, as usual! We'll be in contact with you in a few months.

-Fred M. TN

Dear Chem-Dry of East Tennessee:

We recently had CHEM DRY of East Tennessee clean the carpets in our house. We were very pleased with the results. The technicians were on time, efficient, professional and friendly. The cost was reasonable for the good work they did.

-Glenn E. Oliver Springs, TN

Dear Chem-Dry of East Tennessee:

Once again, they did a fantastic job. I didn't realize how dirty the carpets were. My grandson now leaves his shoes at the bottom of the stairs and and walks barefoot to his room. The guys are very nice and friendly. Thanks for great service.

-Penny F. TN

Dear Chem-Dry of East Tennessee:

Thank you Chem Dry for the great cleaning job you did for me once again. My 15 steps covered with berber carpet are always difficult to clean and I am always pleased with the job you do for me. I have referred you to my neighbor. She wants to try a different cleaning company this time....I gave them your name with confidence!

-Euleta J. TN

Dear Chem-Dry of East Tennessee:

I would be more than happy to write a review about the service you recently provided to me. If I were to rate your service on a 1-10 scale, it would rate a 12! David and Josiah did a fantastic job. My carpeting is a light-colored (almost white) Berber that is 17 years old. I have used Chem Dry during the life of this carpet, and it is truly amazing that the Chem Dry method can make the carpet look almost like new each time. From time to time there have been stains and traffic areas that I have thought would never come clean, but your cleaning method (along with David's earnest efforts) always comes through. The stain repellant that you add really helps keep the carpets clean throughout the year. Thank you for your continued excellent service!

-Peggie TN

Dear Chem-Dry of East Tennessee:

Thank u, he did a great job, we will request for him again, thanks for having great employees.

-Juanita TN

Dear Chem-Dry of East Tennessee:

Having used Chem-Dry products in the past, I already knew what a great product it is, by not saturating my carpet, but cleaning it, Chem-Dry of East Tennessee, showed up on time, did their job , and left me smiling, I'm already planning when I can get my tile cleaned

-Connie W. TN

Dear Chem-Dry of East Tennessee:

I sure wish I had known about Chem-Dry when I moved into my house. The carpets were very dirty and another company cleaned them and none of the spots came up. After living there for 4 yrs, they were dirtier, and I can't tell you how shocked I was when Chem-Dry finished cleaning -- they were spotless. Now I'm selling the house and someone else will get to enjoy clean carpets. Thank you for not only clean carpets, but the service man was really nice. Thanks, Chem-Dry!

-Paula TN

Dear Chem-Dry of East Tennessee:

The recent visit by your team exceeded my expectations. They did a GREAT JOB, were knowledgeable, polite and professional. I am very pleased with the results and will utilize your services again. I will also not hesitate to refer you to others when the circumstances arise. Thanks for a job well done!

-John L. TN

Dear Chem-Dry of East Tennessee:

We were indeed pleased with the carpet and couch cleaning! The guys were prompt, pleasant, and diligent workers.

-Janet TN

Dear Chem-Dry of East Tennessee:

As always the carpet cleaning was efficiently and professionally done! Very pleased that the carpet was completely dry by the next morning and could move the furniture back into the room--we felt comfortable walking around the rooms in stocking feet six hours after the job was completed.

-A satisfied 25-year customer Tellico Village, TN

Dear Chem-Dry of East Tennessee:

We are very pleased with Chem Dry’s carpet cleaning for us. David was on time, very nice, and worked quickly and efficiently. Thanks very much.

-Roberta R. TN

Dear Chem-Dry of East Tennessee:

We contacted Chem-Dry of Tennessee and within just a few days they were cleaning our office carpet. The entire process was very professional and friendly and resulted in a well-cleaned and treated carpet. They were able to clean on a Saturday (very important for our business), called exactly when we expected them to call, arrived exactly when they said they would arrive, and performed an excellent cleaning job in a timely manner. It’s very refreshing to see such conscientious attention to services being provided.

-Kelly F. Lenoir City, TN

Dear Chem-Dry of East Tennessee:

Just a quick note to say "Thanks!" to you and David for all your help with the carpets in our old farmhouse. They look... and feel... and smell... SO Much Better than they did. Please let David know how much we appreciate all of the time and attention he put into the effort. We will share how pleased we were with people we know (and probably with some people we don't know). Thanks again for doing such a great job! Here's hoping that 2017 is the best year yet for you, your family and your business.

-Rod G. TN

Dear Chem-Dry of East Tennessee:

We very much appreciated your scheduling and thorough and efficient cleaning of our carpets. It was the first time they'd been cleaned since we moved in 5/14 and honestly look better now than they did then. A really great job.

-Kelly and Ron TN

Dear Chem-Dry of East Tennessee:

David cleaned our carpets on March 3rd.....what a positive experience in all ways! David could not have been nicer and was such a hard worker. Even got brown paint out of our cream colored carpet!!! Never thought my carpets would look this good...pet accidents totally removed! So pleased! thank you!

-Terry TN

Dear Chem-Dry of East Tennessee:

Thanks for getting back to us on our cleaning job. Also, I enjoyed my visit with you on the phone. I certainly would recommend your company to anybody, especially our neighbors. David worked very hard and did a good job cleaning our couch and rug. Both were not easy to do: couch had been neglected far too long, and the rug was not easy to do either. However, I do wish the nap on the rug had been done in the opposite direction which would have made the rug appear better from the front entrance.

-Betty TN